Changes no longer require large projects involving detailed specification, development and changes in core business applications – as well as thorough user and regression testing.
Because much of the business logic now resides outside of the core systems, changes can be done by business users. They still need to be tested, of course, before deployment, but this is now a much simpler task – involving fewer people and less technical resources.
In order to gain the efficiency effects of this technology, the organization needs to make some changes to roles and responsibilities. And some training might also be required.
Here are the roles affected by this way-of-work, and their main responsibilities:
A Governance model is required to ensure efficient collaboration in process automation activities.
Organizations need to build and implement company guidelines for interaction and information flow that utilizes the power of all roles involved in process improvement.
Apendo has long experience in helping organizations implement BPM technology.
Our technical consultants can take responsibility for all aspects of product implementation and process development.
Our advisors can help your organization understand and get familiar with the roles and responsibilities involved in growing your business through process automation.